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Frequently Asked Questions
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Becoming a Casino Advisor:
Frequently Asked Questions

What is a Casino Advisor?

A Casino Advisor is an independent contractor, who is registered with the Alberta Gaming and Liquor Commission (AGLC) to assist the charitable organization holding a casino licence. There are three advisor positions: Cash Cage Advisor; Count Room Advisor, or Dual Advisor (registered to work as both a Cash Cage and a Count Room Advisor).

What is a Casino Licence ?

A casino licence is a document issued by AGLC to religious/charitable organizations to permit that, in conjunction with the casino facility licensee, they may legally conduct a casino event. Casino events typically last two days.

How does one become registered as a Casino Advisor?

AGLC is the regulatory body for all licensed gaming events in Alberta, which includes the registration of individuals as gaming workers. Prior to becoming a registered casino advisor, an individual must successfully complete a written exam based on Casino Terms and Conditions and Operating Guidelines (CTCOG), Sections 1 through 8.

Examinations are normally conducted twice a year in St. Albert, Calgary, Grande Prairie, Red Deer and Lethbridge. An individual can write the advisor exam up to a maximum of three times.

There is a $100 exam fee which must be paid upon registration for an exam date. The exam fee is required for the first time the exam is written; in the event the exam must be written a second time, the exam fee is not required, but it is required for a third write. The applicant must achieve a minimum score on their exam. Please see CTCOG Section 6.3.3 for details.

Once the applicant has successfully passed the written exam, they must complete a training period within six months – refer to CTCOG Section 6.3.5. It is the responsibility of the applicant to locate and apprentice with a registered casino advisor in order to complete the required training.

In addition to the mandated training, the applicant will be required to provide full financial disclosure information administered by the Due Diligence Division of AGLC.

Once the training hours have been finalized and the due diligence process completed, the applicant will be registered accordingly for a two year term.

Where can I get the documents needed to study for the exam?

The Casino Terms and Conditions and Operating Guidelines, Gaming and Liquor Act, and the Gaming and Liquor Regulation are available on this website. A printed version is also available the AGLC St. Albert head office at a purchase cost of $25.

How do I register for the exam?

Pre-registration is required for each exam date In order to register for an upcoming exam date, AGLC must receive within 3 business days of the exam date:

Registration forms and the required support documentation may be mailed or dropped off in person to:

Head Office - St. Albert
50 Corriveau Ave. St. Albert, AB T8N 3T5
780-447-8600 Toll Free: 1-800-272-8876
Calgary
110, 6715-8 St. NE Calgary, AB T2E 7H7
403-292-7300
Red Deer
3, 7965 - 49 Avenue Red Deer, AB T4P 2V5
403-314-2656
Grande Prairie
10020 - 124 Ave. Grande Prairie, AB T8V 5L7
780-832-3000
Lethbridge
3103 - 12 Ave. N Lethbridge, AB T1H 5P7
403-331-6500

If I have questions, who can I contact?

Please contact the Gaming Worker Registrations Section at the head office in St. Albert at 780-447-8600 or 1-800-272-8876.

How is the exam formatted?

The exams are multiple choice, short and long answer.

How long does it take to be notified of the exam results?

The applicant will be notified in writing of their exam results within approximately four weeks of the exam date.

Will there be work for me once I become registered?

Registered Casino Advisors are independent contractors. It is the responsibility of the registered advisor to secure contracts with charitable groups conducting a casino event.

Is there additional detailed information specific to Casino Advisors?

AGLC Casino Terms & Conditions and Operating Guidelines Section 6.3 outlines all policy specific to registered casino advisor positions.

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