Responsible Gambling Program
The Responsible Gambling
Program is a very important part of the government’s commitment
to social responsibility in Alberta’s gambling industry.
VLT retailers receive training, in
the form of a videotape, which deals with problem gambling awareness
and the myths perpetuated by the problem gambler and often unwittingly
by others.
Once this training has been completed, the retailer submits
the AHS/AGLC
Responsible Gambling Program Completion Form  .
This training helps retailers and their staff explore the options
in providing assistance to customers that may have a gambling
problem.
There are two mandatory and two voluntary
components of the Responsible Gambling Program:
Mandatory
1) Awareness training
for all staff that have any involvement with VLTs.
2) Posting all signs
that are required by the AGLC. The signs must be current and
in good condition.
VLT retailers who do not comply with the mandatory components
may have their VLT Retailer Agreement terminated.
Voluntary
1) Establishment
owners or one senior staff member meet the voluntary components
requirements of the Responsible Gambling Program, including
ensuring provision of related treatment and prevention information
as well as completion of the Responsible Gambling survey.
2) VLT retailers
provide some type of server intervention product that includes
the AADAC help-line phone number. The AADAC business cards
available through the AGLC Hotline qualify as a server intervention
product.
Responsible Gambling Program Yearly Awards
VLT retailers fulfilling all four of the above components will
be identified as a Responsible Gambling Venue and, as such, are
eligible for a yearly award.
The award includes a certificate of recognition, a wall plaque
and an advertisement in the retailer’s local newspaper.
These products recognize the establishment’s participation
in the Responsible Gambling Program.
In 2005-2006, 338 VLT retailers made the extra effort beyond
the mandatory components and successfully met the AGLC’s
requirements to qualify for an award.
To be eligible for an award, VLT Retailers are required to complete
all four components of the Responsible Gambling Program.
For more information on the retailers that received an award
in your community, please see the list
of qualifying retailers. 
For more information on the Responsible Gambling Program, please contact
the AGLC.
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