Policy Amendment - Lottery Ticket Centre Policy Handbook Modernization

Bingo Bulletin


September 26, 2022

This bulletin is to advise all lottery ticket retailers of IMPORTANT AMENDMENTS to the Lottery Ticket Centre Policy Handbook. The following policies are effective September 26, 2022.

  • The LTCPH has been streamlined and reorganized to ensure it continues to be efficient and user-friendly for lottery ticket retailers, including:
    • Section 1 was reorganized to present policies in a more succinct and logical format, this included moving the definitions section to the front in alignment with other AGLC policy handbooks.
    • Section 2 was streamlined by centralizing retail network requirements from Sections 2.2, 2.3, 2.4 and 4.3 under Section 2.1 – Profitability and Trial Networks.
    • Section 3 corporate retail chain contract agent policy was relocated from Section 3.6 to Section 3.3 – Locations with an Existing Lottery Ticket Terminal.
    • Section 4 relocated multiple terminal retailer policy from Section 4.3 to Section 2.1 - Profitability and Trial Networks.
    • Section 5 streamlined ticket activation policy by:
      • moving Section 5.3 to Section 5.1 – Lottery Ticket Activation and Sales; and
      • relocating policy from Section 5.4 and Section 5.8, which has been moved to Section 5.3 – Validation, Redemption and Expiry of Tickets.
    • Section numbers in the LTCPH have been updated to reflect the changes described above and the removal of policy sections that were previously deleted/moved as part of the Red Tape Reduction Review in November 2021.

The amended Lottery Ticket Centre Policy Handbook may be accessed on AGLC’s website at aglc.ca. Additional information regarding AGLC’s commitment to a modern regulatory environment that supports consumer choice, innovation and economic growth can be found on AGLC’s website at aglc.ca/modernization.

Please familiarize yourself with the amended policies, update your Lottery Ticket Centre Policy Handbook as required, and ensure all affected staff are notified of the new requirements.

If you have any questions or concerns, please contact AGLC at 1-800-561-4415.