Each year, six annual satisfaction surveys are conducted throughout February and March to gauge the public’s understanding of the gaming, liquor and cannabis industries in Alberta as well as AGLC’s performance in serving Albertans.
An independent market and social research firm, Advanis, administered and analyzed the surveys on behalf of AGLC and report that the survey methodology is robust and statistically significant. The surveys provide results for performance measures that are published in AGLC’s annual report and associated business plan.