In response to the restricted access to casino and VLT locations due to COVID-19, AGLC will be accepting all eligible tickets from players who are unable to obtain payout from a casino or VLT location.
This form will be used to assist all players that wish to redeem their cashout tickets and does not just refer to expired tickets. AGLC will payout tickets on behalf of casinos and VLT locations.
Please note that to confirm and validate payouts, there may be a delay in the receipt of your cheque. Thank you for your patience.
Video lottery terminals (VLTs)
Video lottery terminals (VLTs) are electronic gaming devices that are conducted and managed by Alberta Gaming, Liquor & Cannabis under the province’s Gaming, Liquor and Cannabis Act. AGLC’s goal is to ensure that all games are fair, that gaming activities are conducted honestly, openly and with integrity and that the benefits are returned to Albertans.
A total of 6,000 VLTs are managed by AGLC and are located in age-restricted, liquor-licensed venues under a video retailer agreement. VLT retailers can have a maximum of 14 VLTs, while gaming entertainment centers (GECs) may have between 15 and 49.