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1.1 Introduction

Retail Cannabis Store Handbook


  1. The Alberta Gaming, Liquor & Cannabis (AGLC) is established under the Gaming, Liquor and Cannabis Act (GLCA) and is governed by the requirements of the Criminal Code, the GLCA and the Gaming, Liquor and Cannabis Regulation (GLCR).

  2. AGLC is the province’s gaming, liquor and cannabis authority, responsible for administering and regulating the gaming, liquor, and cannabis industries in Alberta.

  3. Board policies are approved by the Board of AGLC and signed by the Chair, on behalf of the Board.

  4. Board policies related to cannabis licence activities are conditions of the licence. This includes policies approved after the cannabis licence is issued [Section 61(1) of the GLCA].

  5. Retail cannabis store operators are responsible for becoming familiar with applicable legislation and the Retail Cannabis Store Handbook.

  6. Guidelines are best business practices designed to help licensees meet operating requirements.

  7. The primary purpose of the Board policies and guidelines in this handbook is to help licensees and their staff meet AGLC requirements.

  8. The licensee is responsible for ensuring the Retail Cannabis Store Handbook, GLCA and GLCR are available to its staff. These documents are available on AGLC website at

  9. An activity not specifically permitted under these policies and guidelines is prohibited unless otherwise approved by AGLC.

  10. All retail cannabis store operators will be required to sign a "Retail Cannabis Store - Acknowledgement and Undertaking" declaring full understanding of the legal requirements regarding cannabis purchases and sales.

  11. If a licence applicant, licensee or manager involved in the daily operation of a licensed premises does not have a working knowledge of the English language sufficient to understand the legislation and/or these policies, AGLC will ask that the licensee have an interpreter present whenever:

    1. discussing details of the licence application;

    2. an Inspector visits the premises to review the licensee's responsibilities;

    3. the licensee acknowledges its responsibilities by signing the Operating Procedures form

    4. the licensee attends a Board hearing.


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